Room attendant (How to start Day)

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Room attendant (How to start Day)

GOAL:

The entire Room attendant should well organized before the start of their work. PROCEDURE:
Be well groomed according to hotel standards. (Ref: Grooming Standards)

Check the work allotment for the day and sign in key register and take the keys for section to which you have been allotted for the day. The keys and the reports are handed over by the supervisor who conducts the morning briefing.

Be aware of the guests and any special requests that they may have. Attend daily briefing at 9AM to ensure that you are well informed about the daily events in the hotel.

Before starting with the rooms make sure that the guest corridor, lift landing are clean and tidy and all the corridor furniture is in place.
Check the vacant room (Inspect Rooms)

If the room is vacant .Run all the taps and the shower in guestrooms for several minutes and wipe all the water with duster. To comply with health & safety procedures.( check list to be updated in the Morning service report )

If the room had been turned down, put the bed throw back on the bed, open the curtains and dust the room if required. If any maintenance issues report to housekeeping desk.


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