Prepering Occupancy Report

 Occupancy Report 

GOAL

To prepare the occupancy report which is accurate by adhering to the following set of thorough procedures to be applied.

PROCEDURE

Physical check of all allocated rooms at 15:00 hours to know the status. (Whether the room is occupied, check out or whether it is a vacant clean room. if it is an occupied room the number of persons staying in the room has to be mentioned in the housekeeping occupancy report.)

Any Sleep out rooms, not yet Arrived rooms, etc to be reported to the housekeeping desk.

Any room which does not have any luggage also to be reported to the desk co- coordinator who in turn will report it to the front desk.

The report to be handed over to housekeeping desk.

NYA ROOM-The room shows occupied in the system but the guest has not yet arrived. Sleep-out rooms-Occupied rooms where the guest has spent the night out or the occupied rooms which have not been used at all since it was cleaned the previous day.

REMARKS

The desk co-coordinator compiles the occupancy reports from each section and makes the occupancy report for the entire hotel in three copies, a copy each to  front desk, accounts and housekeeping

The desk co-coordinator updates the room status in the system according to the reports given from the floors and prints out a discrepancy report in three copies, one each to housekeeping, front desk and accounts.